Master Operational Stability
Make operational instability visible before it impacts delivery, quality, compliance and EBITDA.

Why Operational Instability Matters
Operational instability drives hidden costs long before they appear in traditional KPIs. The Firefighting Index makes these losses visible and provides a structured basis for targeted improvement.
1
The First Operational Stability Framework
The Firefighting Index provides a standardized method to assess operational instability, prioritize improvement actions and measure progress over time.
25+
Years of operational leadership
Built on more than 25 years of operational leadership across pharmaceutical manufacturing, biotechnology and regulated laboratories.
5
Core FFI Dimensions
The Firefighting Index (FFI) assesses operational stability across five defined dimensions using a simple 0–2 scoring system. Easy to use. Fast track results.
How the Firefighting Index Works
The Firefighting Index assesses operational instability across five dimensions. A standardized scoring method translates operational reality into a clear stability rating and enables progress to be tracked over time.

Assess
Capture operational reality across five defined dimensions.

Score
Translate observations into a standardized 0-1-2 scoring system.

Track
Monitor operational stability and improvement over time.
Firefighting Index
Official Reference
Framework v1.0
Access the official Firefighting Index Reference Framework, including the methodology, five assessment dimensions, scoring system and application principles.